Privacy Policy – RealHUB
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Privacy Policy

Your privacy matters to us. Learn how RealHUB collects, uses, and protects your personal information.

Last Updated: January 1, 2025  ·  This policy is effective as of the date above.


Effective Date: Jan 1st, {{right_now.year}}

IMPORTANT NOTICE: does NOT share customer opt-in information (including phone numbers and consent records) with third parties for marketing purposes. All SMS opt-in data remains strictly confidential.

Section 01

Information We Collect

Personal Information

  • Name, email, phone number, address
  • Payment information for transactions
  • Opt-in records and timestamps

Non-Personal Information

  • IP address, browser, device info
  • Website usage and analytics
  • Cookies and tracking data

Customer Communication

  • Inquiry and service records
  • Appointment details
  • Feedback and service history
Section 02

How We Use Your Information

  • Provide and improve services
  • Process payments and transactions
  • Send updates, reminders, and communications
  • Enhance user experience
  • Ensure security and prevent fraud
  • Maintain consent records
Section 03

SMS Messaging & Compliance

Important: We comply with TCPA and all applicable SMS regulations.

Opt-In & Consent

  • Messages are only sent after explicit opt-in
  • Timestamped consent records are maintained

Opt-Out

  • Reply "STOP" to unsubscribe
  • Opt-out requests are processed immediately

Message Details

  • Frequency varies based on usage
  • No promotional messages without consent

Support

  • Reply "HELP" or email

Carrier Info

  • Standard message/data rates may apply
  • Carriers are not liable for delays

No mobile data will be shared with third parties for marketing purposes.

Section 04

Information Sharing

  • Service Providers: Only for operational support
  • Legal Compliance: When required by law
  • Business Transfers: In mergers or acquisitions

Note: SMS opt-in data is never shared except with messaging providers.

Section 05

Data Security

  • Encryption and secure storage
  • Access control systems
  • Regular security updates
  • Staff training

No system is 100% secure, but we follow industry best practices.

Section 06

Cookies & Tracking

  • Analyze traffic
  • Improve functionality
  • Store preferences

You can disable cookies in your browser settings.

Section 07

Your Rights

  • Access or update your data
  • Request deletion
  • Opt out of email or SMS
  • Withdraw consent anytime
Section 08

Third-Party Links

We are not responsible for third-party websites or their privacy practices.

Section 09

Changes to Policy

We may update this policy anytime. The latest version will always be available on our website.

Section 10

Contact Us

  • Phone:
  • Email:
  • Website:

By using our website and services, you consent to this Privacy Policy.

Still Have Questions?

We’re here to help you understand how your data is handled.

You can opt out of SMS anytime by replying STOP.

Contact Us
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